Introduction

Welcome to Prosta Peak. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website, how we use it, who we share it with, and the choices you have regarding your data.

By using our website or placing an order with us, you agree to the practices described in this policy. If you do not agree with these terms, we ask that you refrain from using our site.

Information We Collect

We collect information in a few different ways, depending on how you interact with our site:

Information you provide directly

• Name, email address, phone number, and shipping/billing address when you place an order or sign up for updates
• Payment information, which is processed securely through our third-party payment processor (we do not store your full card details on our servers)
• Any messages or information you send us through contact forms, customer support, or email

Information collected automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on the site, and referring/exit pages
• Cookies and similar tracking technologies (explained in more detail below)

We only collect the information necessary to process your order, respond to your inquiries, and improve your experience on our site.

How We Use Your Information

We use the information we collect for purposes that include:

• Processing and fulfilling your orders, including shipping and billing
• Communicating with you about your order status, shipping updates, and customer service requests
• Sending promotional emails or offers, if you've opted in to receive them (you can unsubscribe at any time)
• Improving our website's functionality, layout, and content based on how visitors use it
• Preventing fraud and protecting the security of our website and customers
• Complying with legal obligations, such as tax and accounting requirements

We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. Cookies are small text files stored on your device. We may use:

• Essential cookies — required for the website and checkout process to function properly
• Analytics cookies — to understand site traffic and visitor behavior (e.g., through tools like Google Analytics)
• Advertising cookies — to deliver relevant ads and measure their performance

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website, including the checkout process.

Payment Processing

All payments made on our website are processed through secure, PCI-compliant third-party payment processors. We do not store your complete credit card number, CVV, or other sensitive payment details on our own servers. Please refer to our payment processor's privacy policy for details on how they handle your payment information.

Sharing of Information

We may share your information with:

• Service providers who help us operate our business, such as shipping carriers, payment processors, email marketing platforms, and customer service tools
• Legal authorities, if required to do so by law, subpoena, or other legal process
• Business transfers, in the event of a merger, acquisition, or sale of company assets, in which case customer information may be part of the transferred assets

We require any third party we share information with to handle it securely and only use it for the purposes we've authorized.

Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted checkout processes and restricted access to customer data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which can include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of the sale or sharing of personal information (where applicable, such as under California's CCPA/CPRA)

To exercise any of these rights, please contact us using the information below. We will respond within the timeframe required by applicable law.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13 (or the applicable minimum age in your region). If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at: